Helping business owners build lasting client loyalty
Not by buying more clicks. By putting strategy first and building the system to continually earn it.
Meet Michelle
Self-described data nerd, animal lover, and DIY enthusiast, Michelle Hatch has been in marketing since before social media and smartphones.
She is the OG email marketer, Google analytics analyst, social community builder, CRM developer, and content marketing strategist. The tools and channels change. The strategist remains.
A graduate of DePaul University with a bachelor of science in business administration and marketing strategy, Michelle is "wacky professor" to some and empathetic advisor to others. She is passionate about teaching marketing strategy to empower small business owners to build healthier companies.
25
Years in Marketing
Mastering tech shifts for 25 years while keeping trust and customer value at the core.
13
Years Serving Clients
Across five industries, two continents, and over $1 million in budget managed.
10
Net Promoter Score
On a scale from 1 to 10, our clients say they would work with us again and refer us to a colleague.
An amazing job on a very tight, fast schedule
Michelle helped Skylark design and implement a communications strategy for a new website that included a comprehensive rebranding around a name change. She did an amazing job on a very tight, fast schedule, while balancing the needs of the developer, the designer, and our company, and she's organized and meticulous in her writing and project management leadership.
Our Core Values
Leadership
Our success is measured entirely by yours. We remove obstacles, protect your resources, and cultivate growth in teams.
Sustainability
Loyalty outlasts market shifts and algorithm changes. We develop strategies and systems for durable growth.
Curiosity
We are ferocious learners, always improving our craft and systems for better outcomes.
Candor
Open, honest, and with empathy, we say the hard things followed by actionable solutions.
We’re focused on creating exceptional work for clients and our community
"I attended a seminar led by Michelle, the owner, it was both informative and engaging. She did an amazing job presenting the material in a way that was succinct, knowledgeable, and easy to understand without overwhelming the audience.
What stood out most was how willing she was to share practical insights and real-world experience. Michelle created an environment that felt welcoming and collaborative, and it was clear she genuinely wanted attendees to leave with valuable information they could immediately apply.
Overall, Hatch Marketing stands out for its professionalism, expertise, and commitment to helping others succeed through clear communication and meaningful education." - from Google Business Profile